No need to wait, most of your questions are already answered in our KnowledgeBase
GO TO THE KNOWLEDGEBASE
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If you are unable to login to this support system, please email Nisha Solanki on 5dollarfriday57@gmail.com, requesting her to help you login to this support system.
PLEASE DO NOT SEND HER SUPPORT ISSUES ON EMAIL, she will only help you login to this system
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HOW WOULD YOU RATE OUR CUSTOMER SUPPORT?
If you're satisfied with our response, we would truly appreciate it if you could share your feedback or testimonial by visiting this link and selecting 'FEEDBACK' from the dropdown menu.
If your issue remains unresolved, please escalate it by selecting 'Non-Resolution Escalation', and our team will address it promptly.
Your feedback helps us improve and serve you better—thank you!
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HOW TO ACCESS YOUR SUPPORT PORTAL
STEP ONE
On the top right corner of this page, look for the SIGN IN Link.
SIGN IN with an existing login information you may have
OR
Create an account using your PRIMARY email address
A primary email address is the one which you check everyday.
STEP TWO
Submit a new ticket
OR
Check the status of your existing tickets
INSTRUCTIONS:
1. PLEASE DO NOT CREATE MORE THAN ONE ACCOUNT in this support system.
2. If you have multiple questions, write each issue in points
3. If you have questions about different products, please create a separate ticket for each product as we may have to assign these to the relevant departments
4. Please do your best to explain your issue CLEARLY and PRECISELY.
Use screenshots and short screenshare videos. Screenpal is a great free tool to make screenshare videos
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